Privacy Policy
Introduction
At Cadence Cycle Inc., we respect your privacy and are committed to protecting it. This Privacy Policy complies with Quebec’s Law 25 . Its purpose is to inform you about how we collect, use, protect, and share your personal information when you use our website, participate in classes, or engage with our community.
By accessing our website or using our services, you agree to this Privacy Policy.
Types of Information CollectedDirect Data Collection
We collect information that you provide directly to us when you:
Create an account or make a purchase on our website.
Book a ride, subscribe to our newsletter, or contact us through forms or email.
Participate in promotions, events, or surveys organized by the Studio.
This information may include:
Your name, email address, mailing address, and phone number.
Payment information (securely processed through third-party providers).
Demographic information such as age or gender (if voluntarily provided).
Data related to your use of our services, including attendance and preferences.
Indirect Data Collection (Cookies and Analytics)
We also use cookies and other tracking technologies to collect information automatically as you browse our site. This may include:
Your browser type, device, operating system, and IP address.
Pages visited, time spent on the site, and navigation patterns.
Cookies help us enhance your experience by remembering your preferences and analyzing how users interact with our platform.
The data collected through cookies are anonymous and aggregated — meaning they do not directly identify you. They are used to analyze trends, improve site performance, and refine our services and marketing efforts.
You can choose to disable cookies in your browser settings; however, this may affect your access to some website features.
Use of Your Information
We use your information to:
Provide and manage your bookings, purchases, and memberships.
Improve the quality and functionality of our website and services.
Communicate with you regarding your account, schedule changes, or promotions.
Customize your experience and deliver content that matches your interests.
We do not sell your personal information to third parties.
We only share your data with trusted service providers (e.g., our booking platform, payment processors, or communication tools) strictly for operational purposes. These partners are bound by confidentiality agreements to protect your data and may not use it for any other purpose.
Data Security
The security of your personal information is a top priority at Cadence Cycle Inc.
We have implemented technical and organizational measures designed to protect your data from unauthorized access, alteration, or disclosure. These include:
Encrypted payment processing and SSL (Secure Socket Layer) protection.
Secure servers and firewalls with restricted administrative access.
Employee training on privacy and data protection best practices.
While we take all reasonable steps to safeguard your data, no system is entirely immune to breaches. In the event of a security incident, we will notify affected individuals promptly, in compliance with applicable laws.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your information is securely deleted or anonymized.
Children Under 18
Our services are intended for individuals aged 18 and older. If we become aware that we have inadvertently collected personal information from a minor without parental consent, we will promptly delete the data.
Your Rights
Under Law 25
Access, correct, or request deletion of your personal data.
Withdraw consent to the processing of your data at any time.
Request a copy of your personal information in a portable format.
Requests can be sent to cadence@cadence-cycle.com and will be handled in accordance with applicable laws.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the date of the last revision.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If significant changes are made, we will make every effort to notify you via our website or by email.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: